North Point Volvo Cars


  1570 Mansell Road Alpharetta, GA 30009
  (678) 365-0600
Loaner Vehicle Representative / Coordinator
Description: Assist customers during the loaner car process and during transaction process.
More Info / Apply



1570 Mansell Road, Alpharetta, GA 30009





Loaner Vehicle Representative/
Coordinator


North Point Volvo has been family and locally owned and operated since 2001. Our strong commitment to our customers and our community makes North Point Volvo the Atlanta area's number one choice for Volvo customers. We believe that culture makes a difference. Our company’s core focus is building relationships that last, with our employees, customers, and the community.

We value our employees and invest in their success
and need to hire a Loaner Vehicle Representative / Coordinator. You will greet and take care of our customers to help ensure that they have the best possible service experience! You will be overseeing approximately 30 loaner cars and making sure that qualified service customers have a seamless experience.


Shift is Monday through Friday 7:15 to 4:15 and some Saturdays


We offer:

  • Competitive pay plan based on experience
  • Full-time position
  • 401(k)
  • Medical benefits
  • Life Insurance
  • Paid time off
  • A great work environment!
  • Opportunity for Advancement


Responsibilities - Loaner Vehicle Representative:

  • Greet customers in a friendly and professional manner
  • Assist customers during the loaner car process and during transaction process
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
  • Ensure that loaner vehicles are checked out and returned according to company policies and standards
  • Make sure that ready and returned vehicles are cleaned and have adequate fuel for the next customer
  • Ensure that customers are charged appropriately for any damage, moving violations, tickets, tolls, and fuel usage
  • Coordinate the organization and maintenance of our 30 loaner cars
  • Shuttle customers as required and ensure loaner cars are delivered to service area when required
  • File documentation with insurance or state or federal agency and in accordance with company policies
  • Other duties as assigned

Qualifications/Requirements - Loaner Vehicle Representative:

  • Previous car rental or insurance replacement experience is preferred
  • Valid Driver's license
  • Excellent customer care skills, including the ability to resolve customer related issues in a professional manner
  • Strong customer service and problem-solving skills
  • The ability to work with people of various professional backgrounds
  • Desire to succeed
  • Strong computer skills
  • Flexible schedule
  • Willingness to work Saturdays
  • Please upload resume and complete online assessment for immediate consideration
  • Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Service Technician / Mechanic
Description: Communicate with service advisors for description of vehicle problems, discuss work to be performed and any anticipated future repairs.
More Info / Apply



1570 Mansell Road, Alpharetta, GA 30009





VOLVO SERVICE TECHNICIAN / MECHANIC

All Import Experience Welcome


North Point Volvo has been family and locally owned and operated since 2001. Our strong commitment to our customers and our community makes North Point Volvo the Atlanta area's number one choice for Volvo customers.

We believe that culture makes a difference. Our company’s core focus is building relationships that last, with our employees, customers, and community.
We are growing fast and we need more Service Technicians to keep up with consumer demand! We value our employees and invest in their success.


What we offer:

  • Competitive Pay Plan based on Experience and Certification
  • Relocation allowance for the right candidate!
  • Medical and Dental Insurance
  • Retirement Plan
  • Paid Time Off
  • Our work force is very stable with low turnover because we value our employees!
  • Come and enjoy the benefits of working in an established family-owned dealership and a comfortable work environment.
  • Paid Factory Training


Responsibilities - Service Technician:

  • Communicate with service advisors for description of vehicle problems, discuss work to be performed and any anticipated future repairs.
  • Examine vehicles to determine wear and extent of damage of malfunctions.
  • Efficiently repair automotive systems, including engine, transmission, electrical steering, suspension, brakes, air-conditioning, etc., in accordance with dealership standards
  • Test components and systems using diagnostic tools and special service equipment
  • Test-drive vehicles, test components and systems.
  • Keep Training up-to-date.

Qualifications and Requirements - Service Technician:

  • At least 2 years’ experience as a Service Technician required
  • Must hold a valid driver's license.
  • Uploaded resume required
  • Team oriented, flexible and focused on maintaining a high level of customer service.
  • Computer skills.
  • Uphold the highest ethical standards.
  • Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

® FirstChoice Hiring 2014-2019. All Rights Reserved.